Got a question? Get your answer
How quickly can I receive a response to my request?
We guarantee an initial response within minutes. Your dedicated concierge is available 24/7 to address any request, anywhere in the world.
Are there any limitations on the types of requests you handle?
No. From everyday tasks to once-in-a-lifetime experiences, we handle requests of all sizes and complexity with the same level of care and discretion.
How is my privacy protected?
Confidentiality is our foundation. Every interaction and detail is treated with the highest level of discretion, ensuring your personal information and activities remain fully secure.
Do you operate globally or only in specific regions?
We operate worldwide. Our global network of trusted partners allows us to fulfill requests and provide services in over 80 countries.
How do I get started with your concierge service?
Simply submit a request through our website, app, or direct contact. Your personal manager will reach out to understand your needs and begin crafting your tailored experience.
